Phone Support in Hosting
Because we have live phone support 14 hours daily, you'll be able to call us and talk with our customer support agents to learn more about the Linux hosting packages that we provide and make sure that our servers meet the system requirements for your web sites prior to buying anything. For your convenience, we now have telephone numbers on three continents and you can call the one closer to you - in the USA, Great Britain or Australia. In case you are already an existing customer, you'll be able to give us a call about general and billing issues, or even about some tech ones. If the problem is strictly technical or it needs more time to analyze, you should go through our ticketing system, which will enable both you and our tech support team to monitor the information provided by either side.
Phone Support in Semi-dedicated Hosting
We provide live phone support 14 hours daily as part of the support services for each semi-dedicated server plan that we supply. Considering the fact that some issues are more complex and time-consuming, you may need to open a ticket if you experience such a problem, still for all billing, general or small-scale technical issues you can always call us and we will assist you in a timely manner in order to save you the time you will need to spend on creating a ticket. Even if you do not have an account yet, you will be able to find out if you can host your internet sites on our leading-edge cloud platform or you will be able to receive any other general info on our semi-dedicated solutions. We now have local numbers in the United States, Great Britain and Australia along with a worldwide number, so that you are able to call the one that is nearer to where you are.