A live chat is among the many methods of communication provided by some web hosting companies as part of their support service. Depending on the supplier, the chat can be used for billing, pre-sales and/or tech support. This way of communication is faster as compared to a support ticket and it'll make it less likely to misunderstand or misspell something compared to a call with an agent. What's more, when the trouble that you have requires some time to be investigated and taken care of, you will be able to do something different meanwhile rather than just waiting, like you'd have to do if you call. You can also use a live chat assistance service totally free as long as you have world wide web access even when your website hosting provider is situated in another country and they don't have a local phone number you can call.

Live Chat Support in Hosting

We provide a live chat assistance service for all of the Linux hosting packages that we offer and we can help you with almost everything live. In case you don't have an account with our company yet, we are able to provide you with more information about the plans so as to help you to pick the most appropriate plan. If you are a current customer, we will be able to assist you with any billing or general issue and with plenty of common technical troubles, such as an email address setup in a desktop e-mail client. In case you can't call us for some reason or you're in a country where we don't have a local phone number, the live chat is the best way to contact us. Needless to say, some situations need longer time to analyze and test, so you will have to open a ticket to our technicians, but nonetheless, we are able to save your time and help you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support as a part of our services, which means that when you have any questions for our Linux semi-dedicated hosting packages, you're able to get in touch with our customer care team anytime regardless of whether you've already obtained your account or not. In general, the chat service is intended for pre-sales, billing and basic questions and difficulties, but we can help you with quite a lot of tech questions as well. We will help you choose the best plan for your web sites if you don't have an account yet, we can reply any kind of billing questions or issues you have or we can help you with installing your new email address on your personal computer or smartphone - all the abovementioned will be done quickly as our live chat service is available all the time, every day. No matter when you require assistance, you are able to talk with an agent and save considerable time.