Extensive Online Documentation in Hosting
If you have purchased your first hosting package from our company or have migrated your site over to us, you’ll get familiar with our services and our in-house developed Hepsia hosting Control Panel very quickly thanks to the fact that we have prepared a comprehensive web-based knowledge base where you can find all the information that you could ever need – both general info regarding the hosting service as a whole and more concrete info about the different functions that you can use and the difficulties that you might come across. The articles are available in two places. The complete article list can be accessed through the Help section of the Control Panel. You can access articles that are dedicated to the different features in each and every section of the Control Panel as well. You can learn how to accomplish basically everything, from creating an .htaccess file to administering a mailing list, and all the articles feature thorough instructions, so you’ll never become confused because of an ambiguous text. Needless to say, in case you bump into a more specific problem and you can’t find an adequate solution in our knowledge base, you can get in touch with our technical support team 24/7/365.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting packages, will allow you to access the detailed online support documentation that we’ve prepared for you. The articles themselves feature generic information about our hosting services, instructive manuals about the different functions that you can use, plus troubleshooting guidelines that can help you resolve common issues that you might confront. The topics that we have included cover just about everything, from elementary things such as how to host a brand new domain name in the account, to more elaborate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a particular Control Panel section will always be available on the right-hand side of the page that you are on, whilst the whole article archive is accessible through the dedicated Help section.