Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Site Control Panel you will find a comprehensive Help Center section offering tons of how–to articles and commonly asked questions. They are compiled by our support team of seasoned techs. Simply type in your question and our clever platform will give you the best answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you would rather see how a task is completed or how an issue is remedied, rather than just reading about it, then have a look at our collection of step–by–step video tutorials. They cover different topics and will help you quickly find your way around our Web Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 help desk service with a 60–minute response guarantee. A group of competent technical support engineers will be at your disposal to attend to all the queries that you could have. During non–busy hours, a response will be provided in even less than twenty minutes.