Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance crew is trained to promptly deal with all Linux hosting packages customers’ queries and information requests. Through our ticket system, it will be easy to post your request and a support team fellow member is going to return to you within maximum 1 hour. In fact, practice has confirmed that the usual reaction time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is delivered by a group of licensed professionals who’re ready to react to your request immediately. You’re able to contact the technical support crew by starting a support ticket from your Web Site Control Panel or by posting us an e–mail. On working days, you may as well call us on the phone or use the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guidance while working on your site within the Control Panel, you’ll be able to always click the Help button and locate your concern in the group of articles that will came up. We have also turned much of the articles and reviews into instructional videos. The catalogue of video lessons will come up if you choose the Videos press button available in the top right angle.